Shipping policy
Domestic Shipping (New Zealand) We offer standard NZ-wide shipping on all orders. Orders over $100 NZD qualify for free shipping. Orders are processed within 1–3 business days and typically arrive within 3–7 business days after dispatch.
International Shipping We ship worldwide including Australia, United States, United Kingdom, European Union, and Asia. International orders are processed within 1–3 business days. Estimated delivery times:
- Australia: 5–10 business days
- United States & Canada: 10–20 business days
- United Kingdom & Europe: 10–20 business days
- Asia: 7–15 business days
Delivery times are estimates and may vary due to customs processing or courier delays.
Customs & Import Duties International orders may be subject to customs duties and import taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in your order total. NOAS JEWELLERY has no control over these charges.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information.
Lost or Delayed Parcels If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll investigate promptly.